Privacy Policy

Samaritans Of Mandya Mobile App – Privacy Policy

Your privacy is important to Diocese of Mandya & Samaritans of Mandya (SoM) Mobile App. we’ve developed a Privacy Policy that covers how we collect, use, disclose, transfer, and store your information.


Personal information is data that can be used to identify or contact a single person. You may be asked to provide your personal information anytime you are in contact with Diocese of Mandya or an Diocese of Mandya affiliated company. Diocese of Mandya and its affiliates may share this personal information with each other and use it consistent with this Privacy Policy. They may also combine it with other information to provide and improve our products, services, content, and advertising. You are not required to provide the personal information that we have requested, but, if you chose not to do so, in many cases we will not be able to provide you with our services or respond to any queries you may have.

Here are some examples of the types of personal information Diocese of Mandya may collect and how we may use it.

What personal information we collect:

When you create an SoM App account, we collect a variety of information, including your name, mailing address, phone number, email address, contact preferences, and credit card information, including billing address.

We also collect information regarding the Emergency Contacts, including the names, phone numbers and email addresses of individuals you wish Diocese of Mandya to notify upon the occurrence of a Response Condition. We may further collect and maintain information regarding your primary physician and other healthcare provider information, insurance information and a list of your current medications and allergies.

When you refer family and friends Diocese of Mandya may collect the information you provide about those people such as name, email address, and phone number. Diocese of Mandya may use such information for marketing purposes, to provide relevant product or service information, or for anti-fraud purposes.


The personal information we collect allows us to provide you with the Services. It also allows us to keep you posted on Diocese of Mandya’s latest product announcements, software updates, and upcoming events. If you don’t want to be on our mailing list, you can opt out anytime by updating your preferences.

We also use personal information to help us create, develop, operate, deliver, and improve our products, services, content and advertising, and for loss prevention and anti-fraud purposes.

We may use your personal information, to verify identity, assist with identification of users, and to determine appropriate services.

From time to time, we may use your personal information to send important notices, such as communications about purchases and changes to our terms, conditions, and policies. Because this information is important to your interaction with Diocese of Mandya, you may not opt out of receiving these communications.

We may also use personal information for internal purposes such as auditing, data analysis, and research to improve Diocese of Mandya ‘s products, services, and customer communications.


We also collect data in a form that does not, on its own, permit direct association with any specific individual. We may collect, use, transfer, and disclose non-personal information for any purpose. The following are some examples of non-personal information that we collect and how we may use it:

We may collect information such as language, zip code, area code, unique device identifier, referrer URL, location, and the time zone where an Diocese of Mandya / SoM App service is used so that we can better understand customer behavior and improve our products, services, and advertising.

We may collect information regarding customer activities on our website and our other products and services. This information is aggregated and used to help us provide more useful information to our customers and to understand which parts of our website, products, and services are of most interest. Aggregated data is considered non-personal information for the purposes of this Privacy Policy.

We may collect and store details of how you use our services. This information may be used to improve the relevancy of results provided by our services. Except in limited instances to ensure quality of our services over the Internet, such information will not be associated with your IP address.

We may collect data about how you use your device and applications in order to help our developers improve our services.

If we do combine non-personal information with personal information the combined information will be treated as personal information for as long as it remains combined.


Diocese of Mandya’s website, online service, interactive application, email messages, and advertisements may use “cookies” and other technologies such as pixel tags and web beacons. These technologies help us better understand user behavior, tell us which parts of our websites people have visited, and facilitate and measure the effectiveness of advertisements and web searches. We treat information collected by cookies and other technologies as non-personal information.

However, to the extent that Internet Protocol (IP) addresses or similar identifiers are considered personal information by local law, we also treat these identifiers as personal information. Similarly, to the extent that non-personal information is combined with personal information, we treat the combined information as personal information for the purposes of this Privacy Policy.

Diocese of Mandya and our partners also use cookies and other technologies to remember personal information when you use our website, online services, and applications. Our goal in these cases is to make your experience with Diocese of Mandya more convenient and personal.

For example, knowing your first name lets us welcome you the next time you visit the Diocese of Mandya site. Knowing your country and language helps us provide a customized and more useful experience. And knowing your contact information, hardware identifiers, and information about your computer or device helps us personalize your experience, and provide you with better customer service.

In some of our email messages, we use a “click-through URL” linked to content on the Diocese of Mandya website. When customers click one of these URLs, they pass through a separate web server before arriving at the destination page on our website. We track this click-through data to help us determine interest in particular topics and measure the effectiveness of our customer communications. If you prefer not to be tracked in this way, you should not click text or graphic links in the email messages.

Pixel tags enable us to send email messages in a format customers can read, and they tell us whether mail has been opened. We may use this information to reduce or eliminate messages sent to customers.


At times Diocese of Mandya may make certain personal information available to strategic partners that work with Diocese of Mandya to provide products and services, or that help Diocese of Mandya market to customers. Personal information will only be shared by Diocese of Mandya to provide or improve our products, services and advertising; it will not be shared with third parties for their marketing purposes.

Service Providers. Diocese of Mandya shares personal information with companies who provide services such as information processing, extending credit, fulfilling customer order, managing and enhancing customer data, providing customer service, assessing your interest in our products and services, and conducting customer research or satisfaction surveys. These companies are obligated to protect your information and may be located wherever Diocese of Mandya operates.

Others. It may be necessary – by law, legal process, litigation, and/or requests from public and governmental authorities within or outside your country of residence – for Diocese of Mandya to disclose your personal information. We may also disclose information about you if we determine that for purposes of national security, law enforcement, or other issues of public importance, disclosure is necessary or appropriate.

We may also disclose information about you if we determine that disclosure is reasonably necessary to enforce our terms and conditions or protect our operations or users. Additionally, in the event of a reorganization, merger, or sale we may transfer any and all personal information we collect to the relevant third party.


Diocese of Mandya / SoM App takes the security of your personal information very seriously. Diocese of Mandya protects your personal information during transit and storage using encryption. When your personal data is stored by Diocese of Mandya, we use computer systems with limited access housed in facilities using physical security measures. Your data is stored in encrypted form. The Health Information data you enter Diocese of Mandya is encrypted and cannot be read by anybody at Diocese of Mandya. Only you (or someone with your login information) and the recipients you chose can have access to that information. You are responsible for the personal information you choose to share or submit in these instances. Please take care when using this feature.


Diocese of Mandya makes it easy for you to keep your personal information accurate, complete, and up to date. We will retain your personal information for the period necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.


You can help ensure that your contact information and preferences are accurate, complete, and up to date by logging in to your account. For other personal information we hold, we will provide you with access for any purpose including to request that we correct the data if it is inaccurate or delete the data if Diocese of Mandya is not required to retain it by law or for legitimate business purposes. We may decline to process requests that are frivolous/vexatious, jeopardize the privacy of others, are extremely impractical, or for which access is not otherwise required by local law. Access, correction, or deletion requests can be made through the regional Privacy Contact Form.


To provide our location-based services, Diocese of Mandya and our partners and licensees collect, use, and share precise location data, including the real-time geographic location of your smartphone. Where available, location-based services may use GPS, Bluetooth, and your IP Address, along with crowd-sourced Wi-Fi hotspot and cell tower locations, and other technologies to determine your smartphone’s approximate location. This location data is collected in a form that personally identifies you and is used by Diocese of Mandya and our partners and licensees to provide and improve our location-based products and services. However, this information is only used when an alert is sent out to the recipients of your choice and is deleted after 24 hours.


Diocese of Mandya services may contain links to third-party websites, products, and services. Our products and services may also use or offer products or services from third parties – for example, a third-party location-based services. Information collected by third parties, which may include such things as location data or contact details, is governed by their privacy practices. We encourage you to learn about the privacy practices of those third parties.


If you have any questions or concerns about Diocese of Mandya’s / SoM App’s Privacy Policy or data processing or if you would like to make a complaint about a possible breach of local privacy laws, please contact us. You can always contact us at [email protected]

All such communications are examined and replies issued where appropriate as soon as possible. If you are unsatisfied with the reply received, you may refer your complaint to the relevant regulator in your jurisdiction. If you ask us, we will endeavor to provide you with information about relevant complaint avenues which may be applicable to your circumstances.

Diocese of Mandya / SoM App may update its Privacy Policy from time to time. When we change the policy in a material way, a notice will be posted on our website along with the updated Privacy Policy.